New Experience with Netflix and YouTube at Marriott Hotels

New Experience with Netflix and YouTube at Marriott Hotels

Netflix and YouTube at Marriott Hotels

Marriott is the largest hotel chain, boasting more than 30 brands and thousands of hotels. Marriott was also the first creator of Internet TV rooms equipped with Netflix and YouTube in Marriott Hotels. Additionally, Marriott’s online TV experience is generally similar across their brands. This includes Marriott Hotel London, St. Regis, Sheraton, Renaissance, Westin, W, Autograph Collection, Courtyard, Premier Inn, Springhill, Halkin Hotel, London Hilton Fairfield Inns and many more. You’ll also see the same TV Marriott Hotels with Netflix and YouTube experience.

First Hand on Netflix and YouTube at Marriott Hotels

Marriot’s online TV is very sophisticated. Based on where you are, you’ll be able to choose from a list that typically comprises Netflix, YouTube, Crackle and Hulu. For some of these services, you’ll need an individual login or subscribe. Recently, we’ve witnessed Marriott Internet TVs offer HBO Go, Showtime Go and Amazon.

Despite the sophistication of Marriot’s Internet TVs, there are a few points to take into consideration. The first is that you typically receive 5-8 services per location. With the latest services such as HBO Max, Sling, Disney+, Peacock and many more becoming extremely well-known at home Don’t be expecting to see these services on your Marriott television on the internet.

One of the main concerns for those who use their own login on TVs that you connect to is security. While the system is supposed to clear your password automatically after you have completed your checkout, there numerous instances of customers encountering other logins are still active after making a reservation at an hotel.

Why Hotel Pay per View in Dying

Hotels have been aware of this for some time; in the year 2006 Marriott put “jack packs” into a lot rooms in order to let you connect your laptop to the television. Today, a variety of hotels are using sets-top boxes docks, and Apple TVs that let you connect video content from your phone or laptop to your television.

Marriott is taking a different route. Utilizing set-back boxes made by LG and Enseo connected with LG televisions it lets users connect to Netflix, Hulu, Crackle, YouTube, or Pandora directly on your hotel TV. I tried one on the New York Marriott East Side in which every room is equipped with streaming boxes.

Switching to Netflix and YouTube in every room

The option of turning to Netflix within the Marriott room isn’t as simple as surfing the Web but it’s akin to hotel-provided videos on-demand. This has both its advantages and drawbacks. You’re stuck with one those bulky, clunky (easy to clean, useless when stolen) hotel remotes. There’s no option to manage the service via your mobile.

Navigate to the TV’s main menu, and select the option to stream services to get an option to choose between Netflix, YouTube, Pandora, Hulu Plus, and Crackle. Netflix, Pandora, and Hulu require you to sign in or create an account right on the spot while the other three let you play and browse without logging in. However you can sign in if you prefer. After you’ve signed in once, your login credentials are saved until you exit of the hotel or until you press a “Clear Credentials” button on the menu on TV.

The apps’ implementations are fairly comprehensive for Netflix and YouTube at Marriott Hotels

Netflix has multiple users, Pandora has all of your channels as well as YouTube offers your playlists. Videos are well resolved to HD resolution on my older LG TV that I was using.

There were some bugs. Netflix did not have my complete “Continue Watching” list, however, if I went to a specific show that I’d watched at home through surfing or looking the show, my progress was saved. Crackle did not start at all, though this issue was at Crackle’s side.

Relaxing on my couch and watching the shows I actually wanted to see felt much more relaxing. Than flicking through linear channels or balancing my laptop over my knees.

Enso and LG Relationship with Marriott and Netflix


Enseo and LG are the key techs to the relationship between Marriott and Netflix. The use of set-back boxes implies that Marriott does not have to upgrade all its TVs simultaneously this is crucial in older buildings. For instance, the Marriott East Side, for instance, for the most part has 32-inch LG 32LX4DC televisions, which are seven years old, HD models that 720p. Set-back boxes are able to do IP over coax cables already in use which means that older hotels don’t have to use additional coax-to-ethernet solutions.

The setback boxes can also be connected with the property management software of your hotel, which is automatically resets when a guest is checked out. They’re not wired to provide guest services in a live manner however, they can provide static pages, such as the menus for dining in your room, which saves the hotel from the expense of printing and dispersing all of that collateral that is typically found inside your rooms. Marriott hasn’t done that yet however, it’s making progress.

Marriott is in the process of phasing out its jack packs

However it might have wireless methods to stream content onto televisions at in the next few months, Hansen said. These Enseo set-top boxes come with Bluetooth and Wi-Fi connectivity; streaming music through Bluetooth for TVs feasible (although Marriott doesn’t generally take advantage of it) The company is exploring wireless streaming of video using mobile devices, said Enseo’s executive vice president of Managed Services, David Simpson.

Netflix requests are processed by an internal server within the hotel however, they are sent out to the world via the same Internet connection which the rooms are using. Installing Netflix in a set-back device allows the hotel to manage streaming traffic, however, to ensure that streams stream smoothly even in times of congestion.

The video players haven’t drastically changed the speeds, Ahmed said, because most of the TV streams replace streams that could be viewed using tablets or laptops. Most likely, Marriott has seen a 40 per cent increase in the maximum Internet use during peak times at between 8 and 9 p.m. late at night.

“It’s a shift from viewing on the tablet to the TV, versus doubling up,” he explained. “We see no degradation [in hotel-wide service.]”

While Marriott is now offering free Internet to those who make reservations on its website and with the Marriott Rewards number streaming video on TV is available for free to everyone regardless of Rewards or not. If that means dropping some of the paid Wi-Fi signups then so be it.

“This is how users are experiencing TV content today. We don’t charge for NBC and HBO, and we feel it’s a natural progression,” Hansen explained.

More Hotels to Come in the Future will be able to Place Netflix as well as YouTube


It’s a huge benefit and one that is likely to be seen in more hotels in the near future. Marriott has plans to expand the streaming service to 100 of its hotels at the end of 2015 and will be expanding it to all 300 of its U.S. hotels by the close of 2016. The international expansion is more difficult since each country has its own lawful rules for streaming. Marriott spokesperson John Wolf said the company’s agreement with Netflix is only for those in the U.S. “at this point.”

Enseo’s Simpson claimed that The Marriott “does not have an exclusive,” and added that it is going to “definitely be rolling [streaming] out to other brands with Netflix.” There are no other hotel brands that have yet announced their plans for the service, however, and Marriott is obviously leading here.

Global News Through Internet Connection

Nowadays, with quick access to global news through the internet connection on our smartphones and tablets, this feature isn’t anymore as appealing as it once was. This is the reason the reason why certain hotels are taking steps to achieve a new standard: making Netflix available to guests to stream on their hotel rooms’ televisions. If you think about the possibility of being able to enjoy your favourite streaming television shows after an tiring day of business in a new city will surely feel like coming being at home. Let’s take a closer look at how this unique hotel service is working.

Hotels that have an in-room television with Netflix feature activated?

In the meantime you will be able to sign into your Netflix account by using the television inside your room selected United States locations of internationally well-known hospitality chains like Marriott, Starwood, Best Western, Hilton, Four Seasons, Hyatt, Intercontinental and Wyndham. You can contact the hotel in which you’ll be staying to inquire if Netflix is available ahead of your departure.

Accessing your Netflix account

If the service is offered at the place you’re staying. You’ll have a few options to login to your account by pressing the Netflix button. On the remote control or searching to your Netflix icons in the main menu displayed on the screen of your TV. Both options will result in the display the login page as well as an electronic keyboard. All you have to do is entering your email number as well as username or username and password and begin enjoying your streaming session. But, before you do that think about it, maybe you should request room service..

Are my personal details safe if I enter my Netflix account at a hotel?

The option to watch Netflix on the television in the Hotel room is not at any risks, as the data you input to sign-in will be cleared at the time you’re done. To ensure your security However, you might wish to check out prior to the time you leave your hotel room by choosing this option on the menu at top.

If i am not a Netflix Subscriber What should i do?

If you’re not yet a subscriber but you are able to register to get an account with a Netflix. while you’re in your stay in the hotel and you’ll be capable of accessing via your personal electronic devices using the credentials you have chosen once you have left.

Best thing which I can watch on my trip?

It’s mostly based on the amount of time before bedtime, or an appointment. whether you enjoy watching TV to relax and sleep or would like to get the most out possible of you time in the hotel and stream relevant programming. If you’re unable to decide what you want to watch go to the bottom of the page and scroll through the list of movies. Documentaries, and series or browse for a specific category or actor, or go with Netflix’s recommendations based on your preferences.

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